Senior Business Intelligence Analyst – Personalization


  • Full Time

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Daily Mix to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

We are looking for a hard working business intelligence analyst that is passionate about metrics and telling the stories behind the data. We have several roles open across different levels of seniority.

You will be a professional in insights storytelling, communication and visualization and know how to create action from metrics. Crafting effective intelligent benchmarks, understanding performance, caring about data quality, enabling automation and creating phenomenal visualizations and stories are things that drive you. 


What You’ll Do:


  • Technical competence to autonomously build out a powerful analytics suite: deep experience with analytics and data design (SQL) as well as visualization tools (Tableau) is required, and coding skills (such as R, Python, or Scala). 
  • Utilize a strong business acumen: deep knowledge of how to design KPIs, diagnostic metrics and benchmarks, including how to set effective targets to drive optimal outcomes.
  • Develop and articulate data stories and show them to your stakeholders.

    Who You Are:


  • 5+ years of professional experience delivering business intelligence in related tech/consumer field, experience working within a B2C subscription-based business is a plus.
  • A fantastic communicator and can work cross functionally with business partners. 
  • You shine most at encouraging others to carry forward and execute a strategy without needing to be in the room.
  • You bring passion and playfulness to your work and those around you.

    Where You’ll Be:


  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours. 
  • Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located that time zone. 
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.



    Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
    Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
    Global COVID and Vaccination Disclosure
    Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.