Senior Data Analyst, Revenue Operations Business Analytics

Senior Data Analyst, Revenue Operations Business Analytics
Finance | San Francisco, CA or Seattle, WA or Remote – US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Finance team plays a critical role in ensuring accurate financial reporting, optimal financial management, and efficient operations across DocuSign. The team consists of Accounting, Financial Planning & Analysis, Revenue Operations, Investor Relations, and Business Operations. The Finance team partners across all organizations in DocuSign to appropriately allocate resources, inform key business decisions, and facilitate the execution of our operational plans.  

The position 
The  Senior Data Analyst, Revenue Operations Business Analytics role is a new position and will be the first analyst hired to help expand the Rev Ops Business Analytics program. This is a high visibility role with deliverables for senior leaders of DocuSign. The Analyst will be responsible for building dashboards and performing analyses related to monetization strategies, discount approval policy, and discounting behaviors at various levels of the company. A successful Analyst will be an effective problem solver and someone who is comfortable navigating large datasets to extract key insights.

This position is an individual contributor reporting to the Sr. Manager of Business Analytics and is designated Flex.

Responsibilities

  • Create and maintain dashboards in Tableau that track and communicate KPIs to senior leadership
  • Perform risk analyses to right size the rigor of discount approval controls across our product SKUs
  • Build dashboards to help the CFO and VPs across the sales organization understand bookings drivers and discounting behaviors within their divisions
  • Help the Analytics program grow in sophistication and expand in scope beyond servicing the Deal Desk team to servicing the larger Finance organization’s needs
  • Partner with the Global Data team to enrich our data pipelines to capture Salesforce data which does not yet exist in our Snowflake data warehouse
  • Ideate and implement analytics solutions to monitor and preserve the integrity of our discount approval systems
  • Write efficient SQL queries and develop reporting solutions that apply data visualization standards and best practices

Basic qualifications

  • BA/BS in operations research, engineering, mathematics, statistics, information systems, economics, or other quantitative focused field
  • 5+ years of related work experience with a Bachelor’s degree or 3+ years with a Master’s degree
  • 5+ years of experience developing complex SQL (Snowflake, Google BigQuery, etc.) queries and being able to create multi-table joins and use various SQL functions (window functions, aggregation functions, sub queries, common table expressions, etc.)
  • Experience with advanced Excel functions (pivot tables, macros, scenario modeling)
  • Experience with data visualization concepts and tools (Tableau, Looker, Chartio, Power BI, etc.)
  • Experience navigating large datasets
  • Experience managing several projects
  • Experience with various statistical analysis concepts

Preferred qualifications 

  • Experience with Tableau
  • Experience in a SaaS company, especially within Finance, Rev Ops, Sales Ops, or Deal Desk
  • Salesforce proficiency
  • Prior experience partnering with data engineers to enrich ETL process and create data pipelines

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $93,700 – $128,875 and eligible for bonus, equity and benefits.

Vaccination requirement 
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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