Data Analyst – Technical Solutions

The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Data Analyst part for the Technical Solutions (TS) department, you will help Solutions Engineering, Sales Engineering, and Technical Post Sales be data driven in their day to day work in order for them to offer a first-class support experience for all Datadog customers. As part of this, you will overhaul all processes requiring data and analytics, and help initiate data-driven change. You will be part of the internal Solutions Operations team and will join a broader Data Analyst community across the company and have the opportunity to grow and use cutting edge analytics tools.

At Datadog, we place value in our office culture – the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.


What You’ll Do:

  • Build actionable data reports and visualizations that will help the TS Leadership and the Solutions Operations teams, and facilitate data
  • driven strategic decision-making
  • Build actionable, well documented, and easy-to-use data models with dbt
  • Run deep data analyses and investigations
  • Present findings to team leads and executives
  • Train other employees to use data to answer questions without assistance


Who You Are:

  • You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent professional experience
  • Fluent in writing analytical SQL, are able to write complex queries with no assistance, and have used Business Intelligence tools such as Metabase, Looker, or Tableau
  • A clear, concise communicator who is able to explain complex datasets or queries to non-technical people in understandable ways
  • Curious and have an investigative mindset – driven to know “why”
  • Experienced in working with large customer and product data
  • (Senior Level) You have experience with Python and data warehouses such as Snowflake, Redshift, or BigQuery

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 


Benefits and Growth:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Competitive global benefits
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • The opportunity to be part of a growing data analyst community at Datadog



Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.