As a Resident Solutions Architect (RSA) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the RSA Manager/Lead.
The impact you will have:
- You will work on a variety of impactful customer technical projects which may include building reference architectures, how-to's and production grade MVPs
- Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
- Consult on architecture and design; bootstrap or implement strategic customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
- Provide an escalated level of support for customer operational issues.
- You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
- Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
What we look for:
- 5+ years experience with Big Data Technologies such as Spark, Kafka, Cloud Native and Data Lakes in a customer-facing post-sales, technical architecture or consulting role.
- Comfortable writing code in either Python or Scala.
- Experience with technical project delivery – managing scope and timelines.
- Documentation and white-boarding skills.
- Experience working with clients and managing conflicts.
- Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
- Travel to customers 20 – 30% of the time.
- Private hospital plan and extras coverage
- Life, disability and income protection coverage
- Equity awards
- Paid parental leave
- Gym reimbursement
- Annual personal development fund
- Work headphones reimbursement
- Business travel insurance
Databricks is the data and AI company. More than 5,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.