Senior Data Analyst


  • Full Time

About Attentive: 
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Role Background:
We are seeking an experienced Senior Data Analyst to join our growing Business Intelligence team. You will be responsible for analytics needs across the organization, working with team leads to define KPIs and design dashboards that enable better decision-making. You’ll also help support the relationship between the BI team and the rest of the organization through training and development, empowering team members to utilize a growing suite of self-serve analytical tools. If you are a self-starter, excited about building a data-driven culture, and motivated by making an impact, then you may be a good fit for this role.


You at Attentive:


  • You will work with leads across the company to define analytics requirements
  • You will develop dashboards for teams across the org to support key business decisions
  • You will define business metrics and maintain a data dictionary
  • You will work with Business Intelligence Engineers to model data in a scalable way
  • You will define a process to triage and prioritize analytics requests from across the organization
  • You have exceptional data storytelling abilities, as well as the ability to articulate technical information to a non-technical audience
  • You have inherent curiosity and analytical follow-through – you can’t help but ask “why?” and love using data and logic to explore potential solutions
  • You are a self-starter with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
  • You have high proficiency with SQL and Excel
  • You have experience managing a modern BI tool like Looker
  • You have experience developing and documenting data models
  • You are a team player with excellent collaboration and communication skills
  • Ideally, 4+ years of analytics experience

    Nice To Have:


  • Experience developing and leading cross-functional analytics trainings
  • Previously worked in or near a software development team
  • Experience with data science tools or predictive analytics

    BI at Attentive:


  • Our team supports stakeholders from client strategy, product management, sales, marketing, engineering, designers, and the leadership team
  • We believe our company will win in the long run through product innovation and data-driven decision-making
  • Our data visualization tool is Looker
  • We have access to Python, R, Snowflake, SQL, DBT for analysis
  • Our data backend (software engineering) is Java and Python microservices coupled with Spark, Kinesis, AirFlow, Snowflake, and Postgres, all hosted on AWS
  • Benefits & Perks:


  • You’ll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work.
  • #LI-remote #LI-AC35


    Attentive Company Values
    Default to Action – Speed is our best offense and defense
    Never Settle – Continuously raise the bar for yourself and your teammates
    Hard Work Solves Big Problems – Success requires grit and resilience
    Be Attentive – Work together as a team to drive greatness for our company and our customers 
    If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
    At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
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