Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
We are seeking an experienced Senior Data Analyst to join our growing Business Intelligence team. You will be responsible for analytics needs across the organization, working with team leads to define KPIs and design dashboards that enable better decision-making. You’ll also help support the relationship between the BI team and the rest of the organization through training and development, empowering team members to utilize a growing suite of self-serve analytical tools. If you are a self-starter, excited about building a data-driven culture, and motivated by making an impact, then you may be a good fit for this role.
You at Attentive:
You will work with leads across the company to define analytics requirements
You will develop dashboards for teams across the org to support key business decisions
You will define business metrics and maintain a data dictionary
You will work with Business Intelligence Engineers to model data in a scalable way
You will define a process to triage and prioritize analytics requests from across the organization
You have exceptional data storytelling abilities, as well as the ability to articulate technical information to a non-technical audience
You have inherent curiosity and analytical follow-through – you can’t help but ask “why?” and love using data and logic to explore potential solutions
You are a self-starter with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
You have high proficiency with SQL and Excel
You have experience managing a modern BI tool like Looker
You have experience developing and documenting data models
You are a team player with excellent collaboration and communication skills
Ideally, 4+ years of analytics experience
Nice To Have:
Experience developing and leading cross-functional analytics trainings
Previously worked in or near a software development team
Experience with data science tools or predictive analytics
BI at Attentive:
Our team supports stakeholders from client strategy, product management, sales, marketing, engineering, designers, and the leadership team
We believe our company will win in the long run through product innovation and data-driven decision-making
Our data visualization tool is Looker
We have access to Python, R, Snowflake, SQL, DBT for analysis
Our data backend (software engineering) is Java and Python microservices coupled with Spark, Kinesis, AirFlow, Snowflake, and Postgres, all hosted on AWS
Benefits & Perks:
You’ll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work.
Attentive Company Values
Default to Action – Speed is our best offense and defense
Never Settle – Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems – Success requires grit and resilience
Be Attentive – Work together as a team to drive greatness for our company and our customers
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.