Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
Privy, a subsidiary of Attentive, is the email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. We’re the #1 reviewed sales app in the Shopify app store, and to date 500,000+ small e-commerce brands around the world use Privy – and we’ve helped them generate $6 billion in sales so far. Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses.
About the job:
The Privy Data Analytics team is a lean team responsible for uncovering trends and insights to propel the business across all analytical functional areas: product analytics, marketing analytics, sales and go-to-market initiatives. We are looking for a Data Analyst to be the resident expert on Privy Data. This is a unique opportunity to build Privy’s Data foundation in partnership with the Data Engineering, Product and Marketing teams. This includes reporting & delivering insights on revenue initiatives critical to achieving Privy’s 2022 goals.
This role is crucial to Privy’s & our merchants’ success and has high leadership visibility. Ideal candidates love breaking down problems, building solutions, delivering actionable and data-driven insights, and working in a fast-paced, dynamic environment.
What You’ll Do
Define Privy’s data dictionary and database schema
Partner with cross-functional teams to identify and quantify the impact of new opportunities to improve the merchant experience on Privy
Identify key metrics and build exec-facing dashboards to track progress of the business and its highest priority initiatives
Effectively communicate insights helping drive key revenue initiatives for 2022 (customer engagement, marketing spend performance, sales funnel)
3+ years of relevant work experience in analytics, data science, data engineering, or business intelligence with experiencing using a data visualization tool (Looker, Tableau, Qlikview, MicroStrategy)
Experience using, writing and optimizing SQL queries in a business environment
Knowledge of statistics and experience running A/B tests
Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
Ability to execute fast-paced and dynamic projects in a highly organized manner
You have an inherent curiosity and analytic follow-through; you can’t help but ask “why?” and love using data and logic to explore potential solutions
Experience effectively communicating the results of analyses with stakeholders to drive strategy decisions
Bachelor’s degree in Computer Science, Mathematics, Statistics, Finance, or equivalent work experience
Privy is a rapidly growing, successful startup that takes pride in the fact that our employees make a big impact, not just on our business, but on our customers too. We work with merchants from all different geographies, industries, and backgrounds, and we have a team with the life experiences to match.
Attentive Company Values
Default to Action – Speed is our best offense and defense
Never Settle – Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems – Success requires grit and resilience
Be Attentive – Work together as a team to drive greatness for our company and our customers
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.