Senior Machine Learning Engineer | JSM


  • Full Time

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and/or New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

We are on the mission of empowering teams to provide support and experience at scale, fast, with AI-powered virtual agent. Our long-term goal is to supercharge Atlassian products with AI capabilities and make AI a winning differentiator of Atlassian. If you share the same vision and are not afraid to take on big challenges, we’d love to meet!


In this role, you’ll get to:


  • Guide the technical direction of ML technologies to transform the team support service into a fast and experience.
  • Identify ML opportunities for improvement and new ideas within Atlassian products.
  • Work with an experienced team of experts (Product Managers, Designers, Data scientists, Architects, and Developers) to bring ML algorithms to customer-facing features.
  • Accelerate the growth of ML teammates through guidance, feedback, leading by example, tech design & code reviews, and brownbag sessions.

    On your first day, we’ll expect you to have:


  • 4+ years experience as a Machine Learning Engineer or Data Scientist.
  • Experience as the subject matter expert in applying modern ML/DL to solve NLU problems.
  • Experience leading ML projects, working in collaboration with other team functions.
  • Proficiency in DL frameworks (Tensorflow ).
  • Experience mentoring teammates.
  • Good collaboration.

    It’s great, but not required, if you have:


  • Masters in Machine Learning, Computer Science, Statistics, or a related technical field.
  • Understanding of SaaS industry with experience shipping customer-facing features.
  • Experience building production-ready end-to-end machine learning pipelines.

    More about our Team
    We are Percept, formed out of the acquisition of Percept AI, a team of intrepreneurs dedicated to our mission with a transparent, and supportive culture. We are looking for out team-first thinkers who cherish innovation, quality, and self-improvement to join our journey.
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.